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Privacy Policy

Privacy Policy & Terms of Use

Effective Date: September 13, 2025

Thank you for visiting Home Energy Loss Professionals (“we,” “our,” or “us”). We take your privacy seriously and want you to understand how we collect, use, and protect your information when you use our website, https://energylosspros.com.

This document also outlines the terms and conditions for using our website. By accessing or interacting with our site, you agree to these terms. If you do not agree, please do not use the website.

1. Information We Collect

We collect two types of information:

A. Information You Voluntarily Provide

When you fill out a form, request a quote, or contact us, you may provide:
  • Name
  • Phone number
  • Email address
  • Project details or other message content

B. Information Collected Automatically

When you visit our website, we may automatically collect:
  • IP address
  • Browser type, device, and operating system
  • Pages visited and time spent on the site
  • Data collected through cookies, tracking pixels, and analytics tools
We use third-party tools such as Google Analytics and Meta (Facebook) Pixel to track website performance and marketing effectiveness.

2. How We Use Your Information

We use collected information to:
  • Respond to inquiries and provide customer support
  • Schedule consultations or services
  • Improve website performance and user experience
  • Deliver relevant advertising and marketing
  • Maintain internal records through CRM and operational tools
  • Comply with legal and regulatory requirements
We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:
  • Remember user preferences
  • Analyze website traffic and usage
  • Measure marketing campaign performance
Cookies may be placed by us or by third-party services. You can manage or disable cookies in your browser settings, though doing so may affect website functionality.

4. Data Sharing

We may share your information with:
  • Trusted service providers such as CRM platforms, hosting providers, and marketing tools
  • Analytics and advertising platforms including Google and Meta
  • Legal authorities if required by law
  • Third parties involved in a business transfer, acquisition, or merger
All partners are expected to handle your data responsibly and securely.

5. Third-Party Websites

Our website may contain links to third-party websites, including payment processors or external resources. We are not responsible for the privacy practices or content of those websites. Please review their policies before submitting personal information.

6. Data Security

We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of online transmission or storage is completely secure. Use of the website is at your own risk.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Acceptable Use

By using our website, you agree not to:
  • Violate any applicable local, state, or federal laws
  • Disrupt or interfere with website functionality
  • Upload malware, spam, or harmful content
  • Copy, reproduce, or redistribute website content without written permission
All website content is owned by Home Energy Loss Professionals or used under proper license. Unauthorized use is prohibited.

9. Limitation of Liability

We strive to keep information accurate and the website functioning properly, but we make no guarantees. Home Energy Loss Professionals is not liable for:
  • Website downtime or technical issues
  • Errors, omissions, or outdated information
  • Any damages resulting from use of the website
Use of the site is at your own discretion and risk.

10. Governing Law

This Privacy Policy & Terms of Use are governed by the laws of the State of Maryland. Any disputes will be handled in the courts of Baltimore County, Maryland, unless otherwise agreed in writing.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated terms.

12. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Home Energy Loss Professionals
Baltimore County, Maryland
Website: https://energylosspros.com

Home Energy Loss Professionals
https://energylosspros.com
Effective Date: September 13, 2025
Governing Law: Maryland
Jurisdiction: Baltimore County, Maryland

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