The Home Energy Loss Professionals Approach
Reviews
Trusted by Baltimore Homeowners
Posted on Maria B2023-05-25Trustindex verifies that the original source of the review is Google. Bob came to inspect the house, carefully evaluated what had to be done and explained us in detail the work that he would do. He then send us a very reasonable estimate and came to do the work soon after. He was very kind throughout the process and even offered to work around the nap time of our daughter not to make too much noise. He completed the work in half a day with his helper that also left the area clean and tidy. We would recommend Bob for great insulation work at a good price!Posted on Joanna2022-09-24Trustindex verifies that the original source of the review is Google. They did a good job in insulation and good customer service.Posted on Caroline Oneill2022-02-07Trustindex verifies that the original source of the review is Google. I have used Bob and his team on two separate instances for two different properties, and both times they were able to quickly identify my issues and help remediate them! Most recently, my fiancé and I moved into a 1900s renovated home. Upon moving in, we quickly noticed that we were FREEZING all the time, even when cranking the heat. Bob and his team came and performed a full audit of the home and discovered there was absolutely no insulation on our third floor. They also gave us some other very helpful tips on how to save energy in our home. I would recommend anyone who owns property to have Bob and his team come at the very least do an audit at your property, as we ended up saving tons of money on our energy bills after using his services. It is definitely worth it, especially if you have an older home or have been noticing high bills.Posted on Maria Edmonds2021-02-11Trustindex verifies that the original source of the review is Google. Got my attic insulated last February. H.E.L.P. did an excellent job. I could immediately see the difference in my energy bill, and the comfort in my home. I highly recommend them.Posted on Katherine Galbreath2020-08-03Trustindex verifies that the original source of the review is Google. They insulated my (absolutely no insulation upon move-in) flat roof at a reasonable price! Bob and Mike came to assess/quote and Mike was super friendly and knowledgeable at installation!Posted on Alex Stimac2020-02-25Trustindex verifies that the original source of the review is Google. HELP was a huge help for us. We are new homeowners and we were shocked at our high gas bills during our first winter in the house. After researching online, we signed up for the BGE home energy audit (costs $100 and includes a lot of free stuff as part of the audit. There is zero reason not to do it if you are at all concerned about the weatherproofing in your home). Bob from HELP came out to perform our audit, which revealed the existence of several massive connections between the attic and our basement, which essentially caused our basement to constantly suck cold air in from the outside, forcing our furnace to work overtime. Bob walked us through his proposal and quote as well as the BGE rebate process, and was able to secure a really high rebate for us. Mike and Joe came out to do the actual insulating and sealing work, and they were polite, diligent, and thorough throughout. I can’t say enough positive things about the HELP team and I highly highly recommend both HELP and the BGE Energy Audit program.Posted on mary bradley2019-01-10Trustindex verifies that the original source of the review is Google. After getting a horrific energy bill on a recently renovated house in Arbutus, I called HELP and Bob came by and completely insulated the home, made things more energy efficient, and educated us along the way! Just received our energy bill and we think Bob is a rock star! Thank you!Posted on Donna Green2018-08-23Trustindex verifies that the original source of the review is Google. I had my house attic and garage insulated along with some other energy efficiency updates and I can't say enough good things about H.E.L.P. After enduring adverse temperature extremes and paying out very high electric and gas bills for two years I am so glad to have made the investment to get the issues fixed. Thanks again Bob!
BUILT ON A FOUNDATION OF DOING IT RIGHT & LEGIT
In the world of residential energy-efficiency, homeowners often face frustrating delays, surprise costs, and messy projects. Many companies rush jobs, cut corners, and mismanage paperwork, leaving families stressed, rebates delayed, and homes not performing as promised. These challenges have long defined the industry — but they don’t have to.
At Home Energy Loss Professionals, we operate differently. From the very first audit through Beacon modeling, pricing, contract alignment, installation, and final submittals, we handle every step in-house, with full accountability and oversight. Our philosophy is simple: do it right the first time, respect every home as if it were our own, and provide transparent, accurate pricing so homeowners know exactly what to expect. By combining experienced leadership, dual quality control, and a KPI-driven workflow, we ensure every project delivers maximum energy savings, timely rebates, and a stress-free experience — setting a new standard for professionalism in the energy-efficiency industry.
our process
Our Step-by-Step Process
Consultation & Vision
Every project begins with understanding your home and your energy goals. Our professional auditors schedule an initial site visit to assess your property, review your current energy usage, and listen carefully to your needs. This is where we establish a clear vision for your home’s efficiency improvements, identifying opportunities for insulation upgrades, HVAC enhancements, or water heater replacements. Our goal is to align our recommendations with your budget, comfort preferences, and eligibility for utility rebates.
Design & Planning
Once the initial assessment is complete, our team develops a precise plan tailored to your home. Using Beacon modeling, we create accurate blueprints and select materials that meet both your energy needs and rebate requirements. Contracts are meticulously aligned with modeling data to ensure there are no surprises or guesswork. This stage includes transparent pricing, timeline projections, and confirmation of all rebate incentives, so homeowners know exactly what to expect before any work begins.
Pre-Construction Meeting
Before crews arrive, we hold a pre-construction meeting to set expectations and prepare your home for improvements. This includes reviewing the project timeline, explaining safety and protection measures, and answering any questions you may have. Our team emphasizes care for your property — floors are protected, work areas are contained, and every step is designed to minimize disruption while maintaining professionalism.
The Build
Our in-house installation crews execute the project with expert craftsmanship, guided by our dual-layer quality control system. Randy and Lawrence inspect jobs multiple times weekly to ensure compliance, accuracy, and adherence to Beacon specifications. Homeowners receive regular updates, and the job site is kept clean and organized every day. Whether it’s attic insulation, HVAC improvements, or water heater installation, we do it right the first time — legit, compliant, and efficient.
Modern Tools for a Better Experience
At Home Energy Loss Professionals, we leverage advanced technology to make every step of your energy-efficiency project smoother, faster, and more transparent.
Beacon Modeling & 3D Visualization: Before any work begins, our auditors use Beacon modeling to precisely measure your home’s energy performance. This ensures every contract matches actual data and helps visualize the impact of upgrades so you know what to expect.
Integrated Client Portals: Our fully in-house workflow is supported by digital systems that let homeowners track schedules, invoices, and project milestones. From audit to installation to final utility submittal, you always have visibility into the process.
Dual Quality Control & Dust Management: Our crews follow strict protocols to protect your home. Leadership inspects every job multiple times weekly, and dust control measures keep your living space clean throughout the project.
By combining these modern tools with professional expertise, Home Energy Loss Professionals ensures a stress-free, efficient, and fully accountable experience — delivering energy savings and peace of mind every step of the way.
Core Values and Mission
At Home Energy Loss Professionals, our mission is to make homes more efficient, comfortable, and affordable through a process that is clear, reliable, and fully managed from start to finish. We serve Maryland homeowners by delivering real savings and removing the stress that often comes with energy upgrades and rebate programs. Our team is committed to doing things the right way, keeping every project compliant and every customer informed.
Professionalism
We carry out every job with care, accuracy, and respect for the homeowner’s time and property. From the first audit to the final submittal, our team follows a clear process that keeps projects moving smoothly without confusion. Customers can expect dependable communication and crews who treat their homes as if they were their own.
Integrity
Cutting corners may be common in this industry, but it has no place in our work. We give honest assessments, keep contracts aligned with Beacon modeling, and make sure paperwork is correct before anything is submitted. Homeowners trust us because we stand by our word and follow through on what we promise.
Accountability
Every role in our company has clear responsibility, which keeps projects organized and prevents mistakes. Leadership stays hands-on through routine job inspections, quality checks, and oversight at each stage. This structure protects the homeowner’s investment and ensures jobs are completed to the highest standard.
Customer Focus
We want homeowners to feel confident and supported throughout the entire process. Our office staff handles scheduling and communication, our auditors explain every step, and our crews work efficiently while keeping the home clean and safe. Customers can relax knowing we manage the details, the paperwork, and the rebates.
Quality Assurance
Each project receives multiple layers of inspection, giving homeowners results they can trust. Randy and Lawrence review every job during the week to confirm proper installation, compliance, and readiness for submittal. This commitment to quality helps prevent delays, avoids rework, and ensures that customers receive the full value of their rebates.
faq
Financing FAQs
1. Will I Have a Dedicated Project Manager?
2.How Do You Handle Changes to the Project (Change Orders)?
3. What Hours Do Your Crews Work?
4. Do You Clean Up Daily?
5.How Do You Communicate Updates?
Experience the Home Energy loss professionals Standard
You deserve a project that runs smoothly from start to finish. Let us show you how easy it can be.
- Done Right
- Done Legit
- Maximum Savings
- Done Right
- Done Legit
- Maximum Savings